FAQ – The Ojha Gallery

Yes, without exception. Every painting in this collection is a one-of-a-kind original made entirely by hand by Ratnakar Ojha. There are no prints, reproductions, limited editions, or artist's proofs. What you purchase is the only one in existence.

Every work ships with a signed Certificate of Authenticity from the artist. It includes the title, year of creation, medium, dimensions, and unique inventory reference. This certificate travels with the work and forms part of its permanent provenance record.

Each work comes directly from the artist's studio. Ratnakar Ojha has exhibited since 1983, at institutions including the Jehangir Art Gallery, the Prince of Wales Museum in Mumbai, and internationally through Saffronart, India's leading fine art auction house. The Certificate of Authenticity, signed personally by the artist, accompanies every sale. Additional provenance documentation is available on request.

Always. We encourage it. Contact us with the artwork reference and we will send additional photographs, including close-ups of the surface, brushwork, edges, and the reverse of the work. For significant purchases we can also arrange a video call to view the piece in real time.

Yes. All prices on this website are listed in Euros (€) and are the same for all European buyers regardless of country.

We accept all major credit and debit cards at checkout. If you would prefer to pay by bank transfer, get in touch about the work you are interested in and we will arrange it directly.

We do not currently offer instalment arrangements. All works are sold at the listed price, payable in full at the time of purchase.

Prices reflect the established value of the artist's work and are generally firm. For collectors purchasing two or more works, or for institutional acquisitions, we are open to a conversation. Please enquire directly.

We work hard to prevent this. Before confirming a purchase we encourage you to request additional images, ask questions, and take time with your decision. If something about the delivered work is materially different from how it was represented on the website, contact us immediately and we will resolve it.

Under EU consumer law you have the right to withdraw from an online purchase within 14 days of delivery, without giving a reason. Return shipping costs are the responsibility of the buyer, and the work must be returned in its original, undamaged condition and packaging. A full refund of the purchase price will be issued within 5 working days of receipt. Please write to theojhagallery@gmail.com to initiate the return process.

It usually takes about 3-5 business days from the return of your product.

Yes, we ship to all European countries from our base in Europe. Delivery is straightforward, with no cross-border complexity or long transit times.

Every work is packed to gallery shipping standards. Oil on paper works are interleaved with acid-free glassine, backed with rigid archival board, and placed in a sealed, padded outer crate. Oil on canvas works are wrapped in acid-free tissue and secured in a double-walled custom box. We photograph the packing process for every shipment.

Most European destinations receive their work within 3–7 working days via DHL Express. You will receive a tracking number as soon as the work is dispatched. We ship Monday to Friday. Delivery to more remote addresses may take up to 10 working days.

Yes. Every shipment is fully insured to its purchase value from the moment it leaves our hands until it is signed for at your address. In the unlikely event of loss or damage in transit, you are fully covered.

For buyers within the European Union, all taxes and duties are included in the price, there is nothing additional to pay on delivery.

For buyers outside the EU, local import taxes and customs fees are not included and may be charged by your country's customs authority. These are collected by DHL prior to delivery on behalf of local customs.

We are unable to advise on the exact amount of these charges in advance as they vary by country. We recommend contacting your local customs office for an estimate before ordering. If import fees are not paid and the order is returned to us, we will be in touch to discuss next steps.

Yes. Delivery is free for all countries in Europe.

To modify the address please contact as soon as possible at theojhagallery@gmail.com

Please contact us directly at theojhagallery@gmail.comto make any changes.

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